Remote Support
With Remote Support a member of our IT team will be able to remotely access your computer so they will have the ability to see what you are seeing on your screen. They will also be able to fix the issue you are having without you ever needing to lift a finger.
Need remote support?
We’re making it easy for you to get the support you need. With our remote support solutions you are only a few clicks away from receiving expert service without ever needing to leave your desk.
If you are returning to this site for Remote assistance, please contact the office to verify that a technician is available to assist you.
How to get started
Simply click on the “Download Remote Support Client” button below. Once it downloads click to “Run” the file. You will also receive a security window prompting you to “Run” or “Don’t Run”. Please select “Run” again.
With this software a webFEAT Complete team member will be able to view your computer screen and walk through the troubleshooting process for you. This makes it easy for us to see the issue you have a solve it for you.
The Team Viewer software that webFEAT Complete utilizes does not leave any residual traces behind, and rest assured that there is no way for us to regain access to your system after the support session has been closed.
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Locations
Cincinnati, OH (Headquarters)
4907 Eastern Ave Cincinnati, OH 45208
(513) 272-3432
Cleveland, OH
1536 St. Clair Ave NE Suite 40 Cleveland, OH 44114
(888) 519-0425
Denver, CO
403 16th St. Unit 301 Denver, CO 80202
(888) 519-0425